Started by: PeterP (8311)

Eon make a monumental cock up and have took next months payment today for over a million customers. I am one of these customers and on phoning Eon get an automatic message to say there as been a IT Glick and every one will be refunded on the 29th Dec. They should refund everyone concerned plus interest . Read in paper how some customers will have no money over christmas because of this My contract with them ends on the 29th Jan and after being with them since Norweb days will be looking at other providers

Started: 24th Dec 2020 at 15:42

Posted by: tonker (23077) 

I went with 'Bulb' last December, but they're daft. and I don't like daft! They keep sending daft e-mails, all pink themed, with flowers and bubbles all over them, calling me a 'bulbino' and inviting me to join their 'community'?
They're comparably cheap, but I don't like this, so I'm firing them off!

Replied: 24th Dec 2020 at 17:38

Posted by: nanajacqui (3582) 

Peter have a look into Look after my bills.....The founders appeared on Dragons Den,I've been with them a while now & they automatically change you to the best supplier

Replied: 24th Dec 2020 at 17:42

Posted by: cheshirecat (65) 

I got an email from Scottish Power asking for my bank details as they said they have taken over my energy supply. I thought it was a scam so l deleted it.
It turns out it was genuine as my supplier has gone bust! Never had a bill for weeks so l could be on free gas and electricity

Replied: 24th Dec 2020 at 17:59
Last edited by cheshirecat: 24th Dec 2020 at 18:01:16

Posted by: tonker (23077) 

You'll be grinning like a ..... errrrr. .... Cheshire Cat!

Replied: 24th Dec 2020 at 18:01

Posted by: Platty (375)

British Gas just started a fight with me. They are dreadful.

Replied: 24th Dec 2020 at 18:02

Posted by: cheshirecat (65) 

I was grinning like a Yorkshire cat when I changed to Yorkshire Daisy energy 2 years ago.
I'm not surprised they have gone bust because l could not believe how cheap they were compared to my previous supplier, British Gas. Or any other supplier at that matter.
Ive not a clue where my energy is coming from at the moment.

Replied: 24th Dec 2020 at 18:26
Last edited by cheshirecat: 24th Dec 2020 at 18:27:20

Posted by: Tommy Two Stroke (6595)

Apologies if yoo have read this before, but I never changed from Norweb, in that Norweb's name changed several times as it was sold from company to company, it was United Utilities for a while, owned by the water people, and eventually it was bought by the frogs, and called Eon, and so I had never changed suppliers until the Council, that is our Council, Wigan Council introduced a scheme, whereby if you signed up to an electric supply scheme, then as a bloc, the electric supply companies would bid against each other to supply us with our electricity, and the Wigan Council bloc had as I remember 186,000 members, so the electric companies bid for our custom, and Scottish Power won the auction, so I changed from Eon to Scottish Power following all of the instructions, which were a pain, only to find out that the difference in price between Eon and Scottish Power was a fraction of one percent, and I literally saved 20p a week, and I am all electric, and it is a hefty bill in winter, so I wish I had never bothered with it. ....

Replied: 24th Dec 2020 at 18:42

Posted by: broady (16580) 

When I left England I had major problems with them. All their fault. They were even talking legal. I stumbled across the e-Mail address of the MD of Centrica ( I think) and got in touch with him. Job solved,with an apology, in less than a week. A chain is only as strong as it’s weakest link.

Replied: 24th Dec 2020 at 18:42

Posted by: tonker (23077) 

Cheshirecat grinned, then said, "Ive not a clue where my energy is coming from at the moment."

Well, it's complicated. It comes from the National Grid network owned by C.E,G,T., I think, and that carries a blend of many producers who 'feed' power into the network, Drax Power might be the biggest, then EDF (French) and some Chinese and lots of other 'small' generators (including houses with solar panels on the roof!).

All these companies that people pay their bill to are purely traders who just buy wholesale power and sell it to customers, at a profit, although one or two of them do produce.

The fact that France supplies a lot of power to our grid is a main concern re: Brexit.

Replied: 24th Dec 2020 at 20:09

Posted by: sonlyme (2786)

I've been with EON since before it was norweb and had no problems.I've been with talk talk since it was tiscali and no problems.So long as they do the job and you are satisfied with the price it's ok.Remember these companies that offer to swap you don't do it for nothing.

Replied: 24th Dec 2020 at 20:17

Posted by: broady (16580) 

And I think a lot of gas comes from the continent and I don’t know about now but at one time a lot of the water industry was owned by overseas companies.

Replied: 24th Dec 2020 at 20:17

Posted by: tonker (23077) 

EON is German.

Replied: 24th Dec 2020 at 20:26

Posted by: broady (16580) 

German for what? Merry Christmas Tonker and I hope you get back to your overseas property sooner rather than later.

Replied: 24th Dec 2020 at 20:32

Posted by: tonker (23077) 

Iberdrola is Spanish and they own Scottish Power!

We're doomed!

Broady, I was scheduled to go back on 5th January, with a friend of mine who's over here for Christmas.
Problem is, he's just got 'residency' and I've not, so I'm not goin'!

Replied: 24th Dec 2020 at 20:37

Posted by: broady (16580) 

Residency is the answer.

Replied: 24th Dec 2020 at 20:38

Posted by: tonker (23077) 

It's the future !

Replied: 24th Dec 2020 at 20:43


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