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General   (General discussion, talk about anything.)

Started by: ena malcup (4151) 

Today, had my first experience of health care delivered in this way. Not from my GP, but from Spire Healthcare, who will be admitting me as an NHS patient.

No complaints with respect to the contents. The nurse conducting the session was good.

However, a number of observations.

1 I received a text, on Friday evening, (ie just prior to the weekend) to "remind" me of this appointment, which was rather odd, as I had never received any prior communication concerning the appointment. Fortunately, was able to keep the appointment, though I had to cancel another appointment in order to so do.

2 The above-mentioned text booked an appointment with me for 2-30 pm. It was around 4-00pm when the call came through.

I thought, how authentic, even crafted in, the sitting around waiting for ninety minutes that often occurs with an outpatients appointment.

3 The call got cut off a number of times. Fortunately she called me back: I could not have reinstated the call, don't have the number!


Was I just unlucky, or is the system commonly as messy as this?

Still, now done and dusted, and as said the person conducting the session was helpful.

Replied: 19th Feb 2024 at 23:32

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