General   (General discussion, talk about anything.)

I think you will find that the phone system is operated via the surgery computer system, if you are in a surgery and they give you an appointment, have you noticed how the computer will send you a text message, which you receive a couple of seconds later, so you are talking to the person at the surgery via the surgery computer, and you know what computers are like, so the computer sneezes and causes what is called a 'dropped call'.