General   (General discussion, talk about anything.)

Started by: PeterP (9477)

The other day I phoned a bank and it took me 75 mins to get through. Yesterday I tried to phone Wigan Infirmary after the phone ringing for about 5 mins I was put onto an automated queue which said I was "108" in the queueThis seems the norm and some companies are making a fortune before they will answer the phone. Before Covid Wigan Council were nearly has bad with wait times of over 30 mins. I put the phone on speaker phone and get on with what I want to do And this were they say press "1" and we will ring you back some never do

Replied: 5th May 2022 at 15:59

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