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General   (General discussion, talk about anything.)

Started by: Owd Codger (3187)

mollie m

If you pay by direct debit, cancel it and set up a standing order for a amount based on the estimated yearly usage for the next twelve months which is shown in the top right corner of your monthly statement and divide the yearly figure by twelve.

I took this course of action and it resulted in Octopus giving me a more accurate monthly direct debit figure instead of their inflated figure which resulted in a end of winter period credit of £900 and for which they had accured bank interest during the time of the inflated period.

I then cancelled the standing order and set up a direct debit on their website for their more more accurate lower monthly figure which is still keeping my account in credit, but it goes anywhere near to being in debit, I can always make a one off payment to keep the account in credit.

Replied: 20th Sep 2023 at 08:30

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