General   (General discussion, talk about anything.)

Total brassed off with the NHS/ Council system ,I received a phone call from the hospital to say Yvonne was coming home this afternoon. Which would have been ok by me. BUT yesterday they have sent the wrong type of hoist. Informed them Yvonne was not coming home until the correct hoist was in place. They also said a care package was in place and carers would be coming at tea time. Again they were told no one had discussed with me about a care plan so pointless sending carers if they don't know anything about Yvonne and what our needs are. If I am paying for carers I want a plan for Yvonne's needs. Been waiting nearly two hours for a call back from the hospital. All they want is to free a bed space