General   (General discussion, talk about anything.)

Tommy,

I got an NHS text to inform me I could no longer access my GP's practice by 'Systemonline', which was the browser/url way of doing such comms from desktop computer.

Contacting the link in the text, I then spent the best part of an hour navigating the flow of pages and instructions to put NHS app onto my device. The service located my systemonline account, accepted my username and password, and correctly identified my GP.

And terminated with a message that my registration could not complete because either I had changed GP, or my name or address.

Done none of those, and been with this GP for almost thirty years, so I wrote a letter to GP's practice manager. She phoned me back and said the NHS app codes for the practice are wrong, and I would need to bring my device into the practice for them to complete the set up procedure.

When I mentioned desktop, she laughed. No I can't bring in a desktop: not even a laptop. Has to be an iPhone or an Android phone NHS App!

I can do this, but arthritic fingers and eyes not what they used to be, makes it far more difficult than using my large hi-res monitor and full size keyboard.