General   (General discussion, talk about anything.)

A reason why we need a facility is because if you need to withdraw a substantial amount of cash, it can result in a great deal of inconvenience to yourself to obtain the cash.

In the case of our bank, a trip to another town miles away to order the cash as they will not allow it to be ordered over the phone or email and then a further trip to the town to collect the cash.

Why all banks cannot have a hub like the TSB have in Wigan is beyond belief in the now modern world of Internet technology which has made life harder for many people, especially the elderly.