General   (General discussion, talk about anything.)

Started by: orrellite (2350)

Just a word of warning. If you have smart meters fitted ensure that you have a written, authorised by the installer, record of the closing readings on the old meters. In spite of me doing this and witnessing the technician entering the correct readings on her computer I was overcharged by more than 1,000 units because someone somewhere in the depths of EON changed the entry. It took quite some effort to get it reinstated correctly and the refund of £165.

Replied: 21st Oct 2019 at 15:04

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