netgear router DG834G (B) v5

Has anyone got one of these? Ive tried everything but it will just not connect wirelessly to the laptop I I have been trying to find the reset hole,as instructed by my Int provider.She says its on the back but I cant find it, internet search says its between the power cable and the aerial. Nope. I spent two hours this afternoon on the phone and the stupid woman asked me to type in 192.168.o.1 which eventually took me to a Sky page,WHAT?? then she tell me to enter username and password but there,s nowhere to enter them. I,m using an ethernet cable to get on the net
Last night I unplugged my router (which was working fine) by mistake and then I plugged it back in and it wouldn,t connect wirelessly. H.....E......L......P Send some paracetamol

Have a blimp at this, EQ

Mac I have looked where the chap said between the phone jack and the antenna there,s nowt there I have even used a magnifying glass looking for it

Should be there, EQ, it's the size of a pin. But if you say it isn't there, I believe you. I will look further.

On the side, is there a wireless on/off button?

Yes, I also tried switching on and off. there is another button at the side of that one which is labled wps

Have you tried pressing both the wireless and the wps buttons simultaneously for 5 seconds?

Here is the Manual


Further assistance


The last link is easier to follow.

Yep, no difference. Think I,ve had enough now,maybe if I leave it for a while, and come back to it when I,m not feeling as naffed off. I have got a return call from Int provider booked for between 2 and 4 tomorrow. Thanks Mac will tyake a look at the links

Have you checked the settings and hardware on your laptop... maybe its not the router


Nothing near by that can be causing a loss signal... microwave or any wireless device... phones... electrical equipment

Darren. Its been in the same location since installing it. There is nothing that could have affected it. I have checked the settings, and as far as I can see nowts changed. Its a real headscratcher.

Have you hoovered up the reset hole with your dyson

Check your laptop

Back of the NET, fixed, but its not telling me its secure

Excellent news.

I had a problem getting on the net, i was ready to throw it through the window, then my son said have you switched your wireless of on your computer, felt daft when i found out that i had,