computer problems

Started by: aitch (5487) 

I am, like quite a few more on this web site, a bit of an amateur when it comes to resolving PC problems, now I know that there are a lot of people with out there with basic knowledge, and a few more with advanced knowledge so I wondered, would there be anybody out there prepared to help people on this site without charging exorbitant prices and give home visits if wanted, and would people be prepared to to accept this. please give a reply if only no.

Started: 6th Apr 2007 at 23:53

Posted by: danni (inactive)

yes aitch and no charge

Replied: 7th Apr 2007 at 00:02

Posted by: getwom (inactive)

I have obtained useful advice from forums regarding computer problems. Usually, they have been computer orientated forums. But there are some basic matters that those asking for assistance should specify, for example:

1)What operating system is being used - Windows XP, Windows 2000, or whatever,

2)Were there any changes made immediately before the problem appeared? - for example, changes in hardware such as printers, scanners etc - or has software been updated?

3) Is the problem there all the time or is it intermittent?

Solutions may, or may not, be forthcoming, but a clear specification of the problem
helps those who are inclined to try to sort it out.

Replied: 7th Apr 2007 at 00:23

Posted by: britboy (6794)

I have already found that it is quite often impossible to keep a line of systematic trobleshooting going by just posting attempted solutions on this site or sites like this.

A live chat setup is often easier but most times people only have one computer and to switch between someone wanting to help and offering suggestions and switching back into the troubled computer to try diagnostics can be very frustrating.

The solution can often be simple...think simple first I was always taught.

Replied: 7th Apr 2007 at 01:01
Last edited by britboy: 7th Apr 2007 at 01:05:10

Posted by: greyhound (397)

when i try to defrag i get a message chkdsk/f is trying to run, when itry to run this i get nothing, why?

Replied: 7th Apr 2007 at 18:36

Posted by: aitch (5487) 

The problem I have is a message that comes on the screen every time I boot up it says the system DLL user32.dll was relocated in memory, the application will not run properly. The relocation occurred because the DLL C:\windows\system32\HHCTRL.OCX, occupied an address range reserved for windows system DLLs, the vendor supplying the DLL should be contacted for a new DLL Ive tried everything to get a new whatever, including 1 or 2 sites which offer free downloads, but all they want is for you to sign up to their systems. So help me some one tell me what I can do. The computer works fine after Ive deleted the message???????

Replied: 7th Apr 2007 at 21:00

Posted by: britboy (6794)

have a look here aitch....this may be your problem solver. How effective it will be I dunno but it is out of the Microsoft Knowledge Base...they do know about it.

And Windows User Group may be of future help to

Replied: 7th Apr 2007 at 21:18
Last edited by britboy: 7th Apr 2007 at 21:31:33

Posted by: levi1962 (3577) 

hi aitch, try this, on the start menu click on run, then type in msconfig then ok, the menu that comes up look at the tabs at the top and go to start-up scroll down the list of program that start-up when u turn ur computer on till u find the one thats giving u the trouble just untick it in box then click ok, u shouldnt have any problems with it again and wont effect ur computer cause u havent got rid of it just removed it from start-up is all good luck

Replied: 7th Apr 2007 at 21:51

Posted by: aitch (5487) 

Tried your solution britboy, Its told me I have 254 Problems of which 1 is DLL based, then it says to solve these purchase PC tools, probs are medium to low risk, the other solution by Levi got rid of the banner but put another one up which said (normal start up mode on general tab to start windows normally and undo the changes you made to system configuration utility) back to square 1 ? has any one ever bought this PC tools programme ??

Replied: 7th Apr 2007 at 22:54

Posted by: empress (9667) 

aitch, other half is college trained he says yup anytime he'd help ya out, i am self taught so don't do things the 'normal' technical way, but have fixed quite a few for pals, between us we make a good team, so yell anytime.

Replied: 7th Apr 2007 at 23:35

Posted by: aitch (5487) 

I am self taught myself, but I am beginning to think I went to the wrong school, so I am yelling, is this PC tools thingy worth buying, if not come to my rescue, cant promise to pay much, but am good for a pub lunch, my choice

Replied: 8th Apr 2007 at 00:22

Posted by: empress (9667) 

Nowt is worth buyin aitch, I aint bought a thing since I met other half and we have 3 pc's and 2 laptops runnin fine, save ya brass.

Replied: 8th Apr 2007 at 01:22

Posted by: empress (9667) 

giz a yell when ya online then I will post my addy for a few minutes, once ya got it I will delete it and we;ll sort summat out.

Replied: 8th Apr 2007 at 01:23

Posted by: del-girl (377) 

Would it not be better if aitch joined Wigan World Forum Empress then you could private message(pm)him, then its safer still?

Replied: 8th Apr 2007 at 01:40

Posted by: empress (9667) 

Good point Del Girl, I rarely use the forum so hadn't thought of that cheers hun xx

Replied: 8th Apr 2007 at 02:23
Last edited by empress: 8th Apr 2007 at 02:27:58

Posted by: dave© (3507)

Like aitch, I'm also self taught, in the early 80s I was playing around with a Sinclair ZX80, self built from a kit. Does anyone remember Sir Clive Sinclair these days? Anyway, any commercial software that tells you that you've got something missing is highly suspect. Have you tried running programs like "Adaware?"

Replied: 8th Apr 2007 at 02:24

Posted by: empress (9667) 

dave adaware is a godsend huh, I run that and AVG, then trend micro occasionally and I have never had any probs.Its just knowin where to look eh for the right 'free stuff' .

Replied: 8th Apr 2007 at 02:26
Last edited by empress: 8th Apr 2007 at 02:27:10

Posted by: dave© (3507)

Well empress, I've also never had any major problems with a computer, that is except from rogue diallers, soon got rid of them, yes, looking for the right "free" stuff can be a problem, loads of companies wishing to rip you off, declaring that their software is the best.

Replied: 8th Apr 2007 at 02:31

Posted by: levi1962 (3577) 

u could also try CCleaner (CrapCleaner) thats a good program for sorting things out too and like adaware and avg its free of charge and u get regular free updates too

Replied: 8th Apr 2007 at 03:18

Posted by: aitch (5487) 

Empress I have adaware, and AVG free edition, my comp came with Norton preinstalled, had trouble from the word go, got this young man to look at it he cleared everything up deleted Norton and put me AVG and adaware on, he is really good with computers the only trouble is it costs £30 an hour as it is his business, and me being a pensioner this is proving a bit expensive, I am on msn, only other alternative is the great oracle himself Brian Levi did what you suggested and got rid of the banner but now I have no idea if any progs have been affected, but thanks for the info every thing seems to be working normal just wondering what the other 583 problems are will keep you all informed

Replied: 8th Apr 2007 at 10:30
Last edited by aitch: 9th Apr 2007 at 15:56:08

Posted by: dougie (4820) 

Hi Empress Downloaded free ad-aware found 455 errors,would only clean 20 free
so uninstalled it,then it gave me the chance to download full ad-aware version free by giving them permission to give to affiliated company,is this the free version to download

Replied: 8th Apr 2007 at 15:19

Posted by: billy (26053) 

bought avg. does much more than the free version.same with ad aware. these are very good systems. norton is a waste of space. what you have to watch out for, is a lot of these pop up adds giving you a free trial, very often leave your pute with trojans and viruses of one kind or another, this is so you will buy their product(alls fair in business?)

Replied: 8th Apr 2007 at 15:44

Posted by: levi1962 (3577) 

the free version of adaware is from and is called Ad-Aware SE Personal another good freeware program is Spybot -Search and Destroy alternatively download the free one month trial of Panda Antivirus software from that will catch anything that norton or avg misses also catches certain types of adaware and spyware programs

Replied: 8th Apr 2007 at 18:13
Last edited by levi1962: 8th Apr 2007 at 19:29:23

Posted by: dougie (4820) 

Billy/Ievi Thanks for your help

Replied: 9th Apr 2007 at 07:39

Posted by: levi1962 (3577) 

your welcome dougie

Replied: 9th Apr 2007 at 20:16


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