Handbags   (The sad, the bad and the ugly. Non-productive stuff here.)

I haven't come to a decision yet, I'm looking at several options. I rang Virgin a few weeks ago and told them I wasn't happy but they hardly batted an eyelid. In the last couple of days they have rang me twice to discuss my account. Well, I have asked them to ring back - at a time when it is convenient to me! It will give me time to get my facts and figures together for when they ring back on Monday.