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Handbags   (The sad, the bad and the ugly. Non-productive stuff here.)

Started by: PeterP (11297)

Decided after being with virgin (from when it was telewest com.)to change to sky has for what I want it is about £20 a month cheaper.Was sent my bill for feb which includes broadband+phone rental for march £27-40.Tried to phone them but got throu to india/pakistan speaking to someone who could barely speak english give up in the end.Managed to find a e-mail address and sent a e-mail to explain I had payed in ADVANCE for B/B+phone and would be leaving them on the25th feb.Reply must pay total bill and any refund would be paid back after 45DAYS.I stopped the direct debit sent them a cheque for bill less £27-40told them if there was any amount owed send me a bill 45DAYS after receiving my cheque.Waiting to see what happens next.

Replied: 25th Feb 2012 at 07:24

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