General   (General discussion, talk about anything.)

I've been on the phone to the passport office for most of the day.
Go through that same rigmarole every time only to be told, via recorded message, that my call can't be taken right now and then I'm cut off.

They keep sending me e-mails telling me to return my old passport, which I did in April. I paid signed delivery for it. I have tracked it, said it was received and signed for on April 22nd. Passport office have sent 3 e-mails the last one being on the 2nd of May, asking me to return my old one
Can't get any joy on the internet or on the phone. Soooo frustrating.