General   (General discussion, talk about anything.)

I recently have had a series of problems with both my internet and television supplied by virgin media, on 1 occassion i called there tech help for my tv service to be fixed and i was on hold for 1 hour and ended up being transfered to 8 different departments including call centres in india who either had trouble understanding me or i had trouble understanding them. another occassion my internet packed up again i called 11 times i rang in the space of 40 minutes twice i was told i dont have an account with virgin, and 6 times i was on hold and then i was disconnected. eventually i was informed there was a problem in my area.

Any1 else had problems since virgin took over telewest??