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Problem with singing on to Windows Vista

 
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Billingeboy



Joined: 05 May 2010
Posts: 9

PostPosted: Fri Aug 23, 2013 12:39 pm    Post subject: Problem with singing on to Windows Vista Reply with quote

I'm running Windows Vista Home Premium. When I try to log on and enter my pass word the message "The user Profile Service failed the logon. User profile cannot be loaded". Any suggestions please.
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Joined: 17 Jul 2006
Posts: 512

PostPosted: Mon Aug 26, 2013 11:47 am    Post subject: Reply with quote

Hi Billingeboy, the easiest way to fix this is to make a new user account.
First restart the computer in Safe Mode and log in to the Administrator account. Go to Control Panel and make a new user account. Restart the computer and log in to the new user account.
Now you can copy your documents from your old broken user account to your new user account. Once you've safely retrieved all of your documents you can delete the old broken user account.
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Billingeboy



Joined: 05 May 2010
Posts: 9

PostPosted: Mon Aug 26, 2013 1:07 pm    Post subject: Reply with quote

Thanks Arrow. When I start the computer it comes up with the Profile Log on page and wont let me do anything else. How do I start it in Safe Mode?
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Joined: 17 Jul 2006
Posts: 512

PostPosted: Mon Aug 26, 2013 7:15 pm    Post subject: Reply with quote

After a few seconds when you switch on your computer you should hear a beep, as soon as you hear the beep start to tap the F8 key. You may have to try a few times before you get the timing right.
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Billingeboy



Joined: 05 May 2010
Posts: 9

PostPosted: Tue Aug 27, 2013 1:27 pm    Post subject: Reply with quote

Arrow, I've tried but it still comes up with the same message. I think I need to get some one to look at it. Thanks for your replies.
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Joined: 17 Jul 2006
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PostPosted: Wed Aug 28, 2013 7:54 pm    Post subject: Reply with quote

You're welcome.
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