General   (General discussion, talk about anything.)

She was driven to meetings in a car she co-owned and funded FP. At the time this eventually was not catered for in the claims procedure, there was nothing to say it wasn't allowed so she believed it was acceptable.

After the investigation the procedure was changed and she agreed to return the money.

I call it a failing in the system together with a genuine misunderstanding, you call it what you like

BTW.....how much was the amount? I heard, (so please don't quote me) it was around £40